Privacy Policy

1. Introduction

ProfileBuzz.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered professional profile services (the “Service”).

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, and other details you provide when registering or updating your account
• Profile and content: information you input into the Service, including professional details, bios, and other content used to generate or optimize your profile
• Usage data: how you interact with the Service (e.g., pages visited, features used, time spent)
• Device and technical data: IP address, browser type, device type, and similar technical information
• Payment information: processed by our payment providers; we do not store full card numbers on our servers

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service
• Process your profile content through our AI systems to generate or suggest content
• Authenticate your identity and manage your account
• Process payments and send related communications
• Send you service-related notices, updates, and support messages
• Respond to your requests and inquiries
• Analyze usage to improve our products and user experience
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our terms

4. AI and Data Processing

Our Service uses artificial intelligence to help create and optimize professional profiles. Content you provide may be processed by AI systems to generate suggestions or outputs. We use this data only as necessary to deliver the Service and in accordance with this Privacy Policy. We do not use your personal data to train general-purpose AI models for purposes unrelated to providing the Service unless you have given explicit consent or we have disclosed otherwise.

5. Sharing and Disclosure

We may share your information in the following circumstances:

• Service providers: with vendors who assist us in operating the Service (e.g., hosting, analytics, payment processing), under contractual obligations to protect your data
• Legal requirements: when required by law, court order, or government request, or to protect our rights, safety, or property
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice as required by law
• With your consent: when you have given us permission to share your information

We do not sell your personal information to third parties.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data subject to applicable law and our retention requirements.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law. You may also manage your account settings and communication preferences within the Service where available.

9. Cookies and Tracking

We and our service providers may use cookies, pixels, and similar technologies to collect information about your use of the Service, remember your preferences, and improve your experience. You can control cookies through your browser settings; disabling some cookies may affect functionality.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that such transfers are subject to appropriate safeguards (e.g., standard contractual clauses or other mechanisms recognized by applicable law).

11. Children

The Service is not intended for individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate steps.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. For material changes, we may provide additional notice (e.g., by email or a prominent notice in the Service). Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us via the contact information on our website.

14. Refund Policy

ProfileBuzz.ai is a subscription-based service. Fees paid for access to ProfileBuzz.ai are generally non-refundable, including any partial subscription periods. However, if you believe you have been charged in error or are experiencing an issue with the Service, please contact us within 14 days of the charge and we will review your request on a case-by-case basis.

Any approved refunds will be issued only to the original payment method used for the purchase. ProfileBuzz.ai does not provide refunds for changes in your needs, unused time on a subscription, or dissatisfaction arising from not using the Service as intended.