Refund Policy

Last updated: February 19, 2026

1. Overview

PrimeAxis AI Technology Limited (“we,” “our,” or “us”) operates a subscription-based service. This Refund Policy explains how we handle refund requests for fees paid to access our Service.

2. General Policy

Fees paid for access to our Service are generally non-refundable, including any partial subscription periods. However, if you believe you have been charged in error or are experiencing an issue with the Service, please contact us within 14 days of the charge and we will review your request on a case-by-case basis.

3. Approved Refunds

Any approved refunds will be issued only to the original payment method used for the purchase. PrimeAxis AI Technology Limited does not provide refunds for changes in your needs, unused time on a subscription, or dissatisfaction arising from not using the Service as intended.

4. Contact Us

For questions about this Refund Policy or to request a refund review, please contact us via the contact information on our website.